Privacy Policy
Fine Line Lawns Privacy Policy
Fine Line Lawns is committed to protecting your privacy and ensuring your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy outlines how we collect, use, store, and disclose your personal information.
1. What personal information do we collect?
We may collect the following types of personal information:
Your name
Contact details (phone number, email address, address)
Property details relevant to the services we provide
Payment information
Any other information you provide via our website forms, phone calls, emails, or social media
2. How do we collect your personal information?
We collect personal information when you:
Contact us via phone, email, website forms, or social media
Request a quote or book a service
Interact with our website or digital ads
Provide feedback or reviews
3. Why do we collect your personal information?
We collect your information to:
Provide you with our lawn mowing, slashing, weed spraying, and related services
Communicate with you about your bookings, quotes, and enquiries
Improve our services and customer experience
Send marketing communications, where you have opted in
Comply with our legal obligations
4. How do we store and protect your information?
We store your personal information securely using industry-standard security measures to prevent misuse, loss, or unauthorised access. Your information is stored digitally within secure systems accessible only by authorised staff.
5. Do we disclose your information to third parties?
We do not sell your personal information. We may disclose your information to:
Service providers and contractors assisting us in providing services to you (e.g. IT providers, payment processors)
Authorities or parties as required by law
All third parties are required to protect your personal information in line with this Privacy Policy.
6. Accessing and correcting your personal information
You can request access to or correction of your personal information at any time by contacting us at:
Fine Line Lawns
Phone: [Insert Business Phone Number]
Email: [Insert Business Email Address]
We will respond to your request within a reasonable timeframe.
7. Marketing communications
If you have opted in to receive marketing communications, we may send you updates about our services and special offers. You can opt out at any time by following the unsubscribe instructions in our emails or by contacting us directly.
8. Cookies and website usage
Our website may use cookies to enhance your browsing experience and analyse website traffic. You can choose to disable cookies via your browser settings, but this may affect your website experience.
9. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
10. Contact us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Fine Line Lawns
Email: info@finelinelawns.com.au
This Privacy Policy was last updated on 14/07/2025